OUR CANCELLATION POLICY

Due to our intimate size at Coastal Palms, any cancellation will affect us significantly. Consequently we adhere to a strict cancellation policy. We will make every effort to rebook rooms, however, we will charge 100% of the total booking price for cancellations (or reduction in number of nights stayed) within 14 days of reservation date or in the case of non-arrival . If apartment is rebooked, the amount will be refunded less 20% administration charges. Cancellations greater than 14 days but less than 30 days of the reservation date will result in your credit card being charged 20% of the full amount.

We appreciate that unexpected changes to travel plans may occur and we recommend adequate travel insurance to protect you against late cancellation penalties. Coastal Palms Apartments is unable to carry losses on behalf of guests that should be covered by a good travel insurance policy. Check your credit card policy and you may find that you are already covered by the card you choose to use. A credit card is required to secure your booking.

Please be aware that by confirming your booking and supplying your credit card details you are accepting our Cancellation Policy.

Acts of terrorism, war, or natural disaster: no cancellation fee will be charged.